If the installation process fails again after you've emptied C:\Program Files (x86)\Common Files\EAInstaller\The Sims 4, please post the current InstallLog.txt. If there were no files in C:\Program Files (x86)\Common Files\EAInstaller\The Sims 4 or if there were files which you removed, please let me know.
If so, within the EAInstaller directory is there a subdirectory named "The Sims 4"? If so, inside The Sims 4 subdirectory are there two files named Cleanup.exe and Cleanup.dat? Try removing any files (e.g. Cleanup.exe and Cleanup.dat) and folders inside C:\Program Files (x86)\Common Files\EAInstaller\The Sims 4, then try installing the game again. If you can see the ProgramData directory, then go to C:\Program Files (x86)\Common Files\ and see if there is a directory named "EAInstaller". To test this, go to C:\ and look for a directory named ProgramData once "Verborgen items" has been selected. Origin is failing when setting up the uninstall data unfortunately it doesn't indicate why it failed to copy a particular file.įirst, in Verkenner, on the Beeld tab, enable Verborgen items. I do see an error in the InstallLog, but I want to make certain this is the current InstallLog from your most recent installation attempt on whichever drive you are currently trying to install the game on. the InstallLog you uploaded from The Sims 4\_Installer\ on your C or D drive? I ask because if you look at the InstallLog you uploaded, you can see all the failed attempts have been to C:\Program Files (x86)\Origin Games\The Sims 4\.
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